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Enter your service request and phone number to check the status of your repair.

Curious about what happens to your mobile device during the repair process? Simply create your repair ticket in a few clicks via our online self-service portal, and request a box with a prepaid label to be shipped to you. Your product will be repaired using Samsung genuine parts. Don’t see a product you need service for? Please contact the support team in the country that this product was purchased in.
Messaging and data rates may apply. Unable to validate your model code. The health and safety of our employees, service providers and consumers is our first priority. Schedule a visit with a Samsung-Certified-Pro to diagnose and repair your home appliance.

This product is already registered. Comprehensive Device Check-UpEnsure your device runs smoothly with a full hardware and software health inspection.3. All are fully trained and use genuine Samsung parts in all repairs. There are over 10 authorised support centers перейти к Samsung Profservice к Samsung Profservice across Levant that can help you. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Β When trading in a Galaxy device to purchase a Galaxy S21 device.

‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts. A certified перейти к Samsung Profservice technician will diagnose and repair your product. This code provides crucial information about the device, including its series, generation, and region-specific variations. Samsung smartphones have since been powered by the Android operating system developed by Google, offering users a familiar and robust mobile experience. This device featured a touch screen display, showcasing Samsung’s commitment to incorporating cutting-edge technologies into its smartphones.

The device you are currently using does not support the camera function. Find your product type below to see how you can get the face-to-face support you need. Whether it’s a product repair or just some help and advise. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Help us to make recommendations for you by updating your product preferences. The #1 rating for warranty coverage is shared with one other manufacturer.

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‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). A certified technician will diagnose and repair your product. Quick and easy product registration. Scan the QR code on your products for easy registration. For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (”Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase.

Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts. Quick and easy product registration..Receive up-to-date personalized services and tips. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? ‡ Coverage includes 99.9% of delivery zip codes (excluding P.O. box, APO/FPO/DPO) by our largest retailer; in-warranty service only. Receive personalized messages about your product that include warranty updates, service information, and more.

In the appliance survey, Samsung was rated #1 for customer satisfaction (tie), service experience, ease of arranging service, courtesy and helpfulness of technician, timeliness of service repair (tie), service перейти к Samsung Profservice repair outcome (tie) and complaint handling. ‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts. Check out this behind-the-scenes video from our walk-in and mail-in mobile repair facilities in Texas to learn more! A certified technician will diagnose and repair your product. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product?